FAQ

Frequently Asked Questions

Do you have a question that you think should be added? Let us know!

 

What Can We Customize For You?
What Is A "Kit"?

Safety Decals specialty is helping our customers kit their decals. This not only saves our customers money, but it speeds up the application process on the production line. Kits can consist one or several material types, where we kiss-cut and weed the decals for you. Each kit is typically all the decals needed for one machine, piece of equipment, project, etc. We will work directly with you to maximize material, shipping and the efficiency of your production line.

 

IMG_2999

 

How Do I Order?

There are a few ways you can place an order with us. Place an order through our website, use the Products Tab and search the store to navigate to the desired product. Once you’ve found it, add the product to your cart. When you’re ready to check out, click on the cart icon in the top right of the page. Follow the prompts to complete your order. To pay for online orders, we accept the following payment methods: Debit Card, VISA, American Express, or Mastercard.

If you’re interested in getting approved for purchase order, you must first apply for credit

You can also place an order by calling us at 1-888-219-6301

 

What Is The Turn-around Time For Online Orders?

We are custom print shop, so begin working on your order as soon as we get it. We can usually ship within 2 days, if not sooner.

 

Can I Submit A Purchase Order?

After approval for credit, and you have set up an account with SafeyDecals.com, you may submit a purchase order to sales@safetydecals.com.

Can I Submit My Purchase Order Through The Online Store?

Online purchases must be paid for my credit or debit card. If you have been approved for credit please email purchase orders to sales@safetydecals.com.

 

How Do I Track My Order?

After purchase, you will receive tracking information by email, once your order has shipped.

 

Can I Cancel Or Edit My Order After Placing It?

Please send us an email at sales@safetydecals.com if you have a need to edit or cancel an order. Please include your order number for our Customer Service Department to best serve you.

 

Can I Return An Item?

Most items purchased through the store are returnable, with the exception of custom created products. If you find you need to return an item purchased, please go to our contact page, and send us an email so our Customer Service Department can help you with your order. 

Will Safety Decals Offer Technical Assistance And On-site Training?
  • We produce decal prints for clients that do not have a set print
  • Our technical staff will work closely with all of your departments:  parts and service, fleet/asset management, safety and HR and marketing & advertising to ensure the right decal material and adhesive, and proper messaging is always selected for the application
  • Free decal application/installation training anywhere in the country